We collect only what we need to process your order and never sell your information. Here's exactly how we handle your data.
When you place an order, we collect:
If you contact us by phone, email, or through our contact form, we retain those communications to help resolve your inquiry and improve our service.
Your name, address, and vehicle information are used exclusively to cut and ship the correct key to you. We may contact you by phone or email to confirm order details before cutting.
We'll send order confirmations, shipping notifications, and respond to support inquiries. We do not send marketing emails unless you opt in separately.
We may review aggregate order data (key types, shipping destinations) to improve our inventory and service. This data is never tied to individual customers in any way we share externally.
All payments are processed by Stripe, a PCI-DSS Level 1 certified payment processor. TNT Key Shop never receives, stores, or has access to your full card number, CVV, or billing details. Stripe's privacy policy governs how your payment data is handled.
We do not sell, rent, or trade your personal information to any third party. We share only what is necessary to fulfill your order:
No other third parties receive your information.
We retain order records for as long as required by applicable law (typically 7 years for business accounting purposes). If you'd like your personal information deleted from our records, contact us at info@tnt-keyshop.com and we'll remove what we legally can.
As a California resident, you have the right to:
To exercise these rights, contact us at info@tnt-keyshop.com or call (619) 486-0279.
If you have questions about this policy or how your data is handled, we're easy to reach.
